We understand that you may have a lot of questions starting a remodel project. Here are some common questions and answers.
Once a design is complete, we will know exactly how long your project should take. Your designer can share this information with you. More often than not, we finish before the planned timeline. However, despite our best efforts in planning and execution, small issues can and do arise so we may not have your project completed within the planned timeline. Rest assured that every effort will be made to complete your project as close to the planned timeline as possible, so that you can use and love your new space as quickly as you can!
This can vary a bit, based on the location of your home relative to our office. Our carpenters work hours are approximately Monday - Thursday from 8:30 am - 5 pm.
No, our work is conducted Monday through Friday.
This is entirely up to you -- our policy is whatever you are comfortable with. Some clients want to be there at all times, and others want to be out of the country! From experience, we have seen that the process is less stressful for clients that don’t feel they have to be there all the time.
We recommend doing this. Moving the refrigerator and microwave to the living room, for example, along with a table for some preparation space, can make things a lot easier. We can assist with this, the same the day the old kitchen is removed, if you like. We can plan for this when we meet for the pre-production meeting in your home.
We work with several different countertop fabricators for different products, but we require them all to provide a 10-business-day turnaround, from the time the digital template is made, to the day the counter is installed. Depending on the length of the job and the scope of work, we may have everything else completed prior to this, so there may be a wait for the countertop installation. After the countertop is installed, we can complete final items, such as the installation of appliances, etc. This process can also apply to more complex bathroom vanity tops. Ask your designer how the countertop in your project will be manufactured.
We don’t generally need to do this, as the delay is only a matter of a week or so at most, and the appliances aren’t installed anyway. However, if the countertop has an unusually long lead time, whether planned or unplanned, we can install a temporary top and sink for you to use in the meantime.
The federal government outlawed lead in residential paint in 1978. Homes built prior to that could theoretically have lead paint, but by the 1950s and 1960s, manufacturers were phasing it out anyway. By law, we are required to check for the presence of lead paint on surfaces that we are removing in any home built before 1978. This is generally done at the pre-production meeting or at the start of the job. If lead is found, DreamMaker and its staff are certified to safely remove this material from the home. If your home was built before 1978, you will be provided a pamphlet titled Renovate Right: Important Lead Hazard Information for Families, Child Care Providers and Schools.
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We’re happy with our renovated bathroom! They made it just as described. Several months later we contacted them with a few small issues and they took care of them promptly.
I am so thrilled with the service and work from our bathroom and closet remodel. Everyone was friendly, helpful, kind and incredibly service oriented. The design process was very thorough, but we were given excellent advice and guidance and our design team really took the time to consider all sorts of details to balance what we wanted with our lifestyle and preferences. The construction was awesome - I know, who says that - and about as considerate and accomodating as possible. The team is always easy to reach and incredibly responsive. And the new bathroom and closet are absolutely gorgeous and have provided solutions that just make our days easier. Really, five stars all around.
Had a great experience talking with Mike about my upcoming project. Would recommend DreamMaker to anyone looking for a quality remodel project.
I've worked with Lee over the years and have nothing but respect for him and the business he runs. Always professional and genuinely cares about DreamMaker delivering the highest quality project. Highly recommend!
I've been working with Mike on a project, and he is just wonderful! Very professional and knowledgeable. Always responds to my MANY emails. I appreciate the work he is doing and I'm excited to continue forward with Dream Maker!
Nick Clark was very quick and responsive to my problem! When a change to the schedule occurred, he was quick in contacting me and getting a new date on the calendar. He was very prompt on the scheduled day and the issue is fixed!
Nick, the Warranty Coordinator, did a nice job on a minor fix. Fast, clean, respectful, quality.
Jessica helped me with my house painting project for my entire downstairs! She was very knowledgeable and pleasant! I loved the colors she suggested and it looks fantastic!!
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