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FAMILY

Our Code of Values

This is the foundation upon which we work and conduct ourselves.

We Believe

We Believe in …

  • …superior service to our customers, our community and to each other as members of the DreamMaker team.
  • …counting our blessings every day in every way.
  • …success is the result of clear, cooperative, positive thinking.
  • …that loyalty adds meaning to our lives.
  • …management should seek out and recognize what people are doing right, and treat every associate with respect.
  • …challenges should be used as learning experiences.
  • …our Creator put us on this earth to succeed. We will accept our daily successes humbly, knowing that a higher power is guiding us.
  • …the untapped potential of every human being. Every person we help achieve their potential fulfills our mission.
  • …we must re-earn our positions every day in every way.
  • …building our country through the free enterprise system. We demonstrate this belief by continually attracting strong people to the DreamMaker team.

Respect

We Believe in …

  • …treating others as we would like to be treated.
  • …listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
  • …responding in a timely fashion.
  • …speaking calmly and respectfully, without profanity or sarcasm.
  • …acknowledging everyone as right from their own perspective.

Integrity

We Believe in …

  • …making only agreements we are willing, able and intend to keep.
  • …communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
  • …looking to the system for correction and proposing all possible solutions if something is not working.
  • …operating in a responsible manner: “above the line…”
  • …communicating honestly and with purpose.
  • …asking clarifying questions if we disagree or do not understand.
  • …never saying anything about anyone that we would not say to him or her.

Customer Focus

We Believe in …

  • …continuously striving to maximize internal and external customer loyalty.
  • …making our best effort to understand and appreciate the customer’s needs in every situation

And Above All, Having Fun In The Process